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DocDirect - Responsive Directory WordPress Theme for Doctors and Healthcare Profession

Home Health & Medical
Live Preview Buy for $79 Add to compare
Information Features Statisticsnew Screenshots Reviews (36) Customisation

Latest Customer Reviews

Customer Support By turkishboy, 2017-07-12 via themeforest.net I use themeforest.net since many years. Themographics author is my best favorite author about supporting. They answered my all questions in a day and also there is customization services you can discuss on skype. I am happy to work with these kind of professionals, and advice everyone to buy the Docdirect theme for their projects.
See all customer reviews (more based on 36 ratings reviews)

Description by Author

DocDirect is a purpose built Directory WordPress theme for health care and other related professions. It is designed in a way that it could be used as a engineers directory, lawyer directory, handyman directory, business services directory, veterinary directory, service provider directory, business and service finder directory, business listing or as a directory for other professionals as it has a lot of features a directory website may need (and many more!). The current template has been designed with a directory for healthcare establishments in mind. The inner pages are carefully designed to provide all the essential information any directory business would need.

* If you have any suggesion or have any idea to improve Our theme please share your ideas with us. We will consider your suggestions as one of the feature if feasible.

Professional User Login Detail

Username: demo
Password: demo

Visitor User Login Detail

Username: Visitor
Password: visitor



Excellent Reviews

Full Features

  • User base Directory – One of the very few user base directory themes available
  • Drag & Drop Page Builder
  • 4+ Search Views
  • Very Clean Code and easily extendable.
  • Very Powerful Theme Options. Payments Gateway settings, Currency Settings,Profile page settings, Map Settings, Search Settings and much more….
  • Powerfull WordPress Underscore Templates to make system very fast[HOT]
  • 2 Different Home pages
  • 4+ Custom Widgets.
  • 16+ Shortcodes
  • Profile Hits Management[New Feature]. Now you can see how much your profile is popular.
  • Unlimited Sidebars
  • Unlimited Directory Types Now you can add unlimited directory types with full features
  • Google Fonts
  • Google Maps With 6+ Custom styles and 4+ default styles
  • Zip code based Search[New Feature]
  • Geo Location Enabled
  • Language Base Search[HOT]
  • Google Map Clustering
  • Unlimited Font Awesome and 15+ Medical related Icons.
  • Very Powerful front end and back-end user Management.
  • One Click Demo Import
  • One Click User Import using excel sheet[New Feature]
  • Unlimited Colors
  • Locations Management
  • Unlimited Specialities for each directory type.
  • Unlimited Packages Management
  • Paypal & authorize.net and Bank Transfer Payment Gateways.
  • Invoices Management
  • Orders Management
  • Reviews Management
  • 100% Fully Responsive
  • Powerful Page / Post Custom Options
  • Every Page Fully Customizable
  • Front End Login/Registration (With ON/OFF) option
  • Revolution Slider Option and Custom Shortcode built-in option for pages Sub Headers.
  • Built-in Translation Ready, also WPML Optimized
  • Parallax Effects
  • Breadcrumbs With ON/OFF Option
  • Well documented
  • Built-In 404 Page
  • Custom Post Formats, Supported Audio, Video And Gallery Post
  • Translation Ready This theme is fully prepared for translation to any language using po,mo files
  • Cross browser compatibility (IE9, IE10, IE11, Firefox, Safari, Opera, Chrome, Edge)
  • Child theme included.
  • Excellent Customer Support
  • Add to favourite option
  • RTL option
  • Email notifications and templates.
  • Search by distance option.
  • Sort by distance.

Some Of Our Helping Shortcodes

  • Blogs
  • About Us
  • Columns
  • Contact Info
  • Contact Us Form
  • Counters
  • Directory Search
  • Directory listing
  • User Reviews
  • Directory Categories
  • Google Map
  • Image Iframe
  • Our Work
  • Packages Listing
  • Rows
  • Section
  • Section Heading
  • Services
  • And much more…..

The images are just for the preview and are not included in the final package.

If you like our work please rate us! Thanks

Update Log



V 5.1 – Date: 05-06-2017

Important Note for our previous Clients using this theme – Clients using this theme on a version before 5.0, Please take a full backup of your files and database before updating to version 5.0 or 5.1

  -- We have improved the security. -- Search form slider issue fixed. -- Plugin docdirect_core 2.7 updated. 

V 5.0 – Date: 01-06-2017 Important Note for our previous Clients using this theme – Clients using this theme on a version before 5.0, Please take a full backup of your files and database before updating to version 5.0 or 5.1

 ****Important Note for our previous Clients using this theme - Clients using this theme on a version before 5.0, Please take a full backup of your files and database before updating to this version 5.0. -- Package wise feature restrictions added [New Feature]. -- Pre loader change option added in theme settings. -- Contact Email template. -- Search form filter issue resolved in RTL. -- Current Package information at front-end and back-end added. -- Drop-down click issue in appointments fixed. -- Provider Contact email template added in Theme Settings. -- Services and prices List management [New Feature]. -- Form Reset button issue fixed. -- Booking Confirmation email template added to provider/professional. -- Lost Password Email template added [New Feature]. -- Lost password POP added [New Feature]. -- Search user by complete name. -- Favicon Support removed, please use WordPress settings for favicon. -- Documentation Update. -- Plugin docdirect_core update 2.6. -- Design element enhancement. -- Minor css tweaks.

V 4.5 – Date: 08-05-2017

 -- Professional Profile: Schedules hide/show options added. -- EmailSettings : From name and from email added in Theme Settings > Email Settings -- Child theme issue/ font not loading. Fixed -- Booking Emails : Service provider name settings added in email templates. -- Admin: Orders date issue fixed on update. -- Insurance search field issue in filters. Fixed -- Booking confirmation email issue fixed. -- Translation issue fixed. -- RTL css issues fixed. -- Theme Settings : Minimum Zoom level 3 can be set. -- Profile share image issue with facebook fixed. -- Minor css tweaks. 

V 4.4 – Date: 18-04-2017

  -- Awards on/off options added -- Email settings added for claim users -- Social Sharing for blogs and Profile added -- Map Clustering with Map Spiderfier(For same loations) Added -- Duplicate category name in search carousel v2 -- Add review from back-end issue fixed -- Admin : Specialities ajax based for directory types -- Email logo issue fixed -- Map Zoom level issue fixed -- Booking: Slots availability issue fixed -- CSS tweaks 

V 4.3 – Date: 16-03-2017

 -- Review issue from back-end fixed. -- Teams Management and teams listings. -- User address issue fixed. -- Ads spaces added. Widget areas defined for dashbaord, user detail page and search result page. -- Review in carousel mode added [New] -- Geo location field added in search element v1. -- On Booking cancellation, now booking will remain in list but its status will be cancelled. -- Internet explorer issue for booking category and services issue fixed. -- Search form view 1, options added either show result on map or go to search result map. -- Invitation email settings. -- Minor CSS tweaks. -- Plugin docdirect_core update 2.4 

V 4.2 – Date: 01-03-2017

 -- Back-end Geo location issue in user detail page fixed. -- Text Field color issue in search forms fixed. -- Login/Registration page template authentication issue fixed. -- Blogs detail page author avatar issue fixed. -- Minor CSS tweaks. 

V 4.1 – Date: 16-02-2017

 --Country restriction for Geo location settings added.  -- Plugin functionality extend in theme added.  -- Login/Registration page template added.  -- Call to action button issue fixed.  -- Registration form issue with visitor and professional user fixed.  -- Sub-header background image issue fixed.  -- Category dropdown click issue fixed.  -- Plugin(docdirect_core) Translation issue fixed.  -- Featured expiry date issue when expire and user renew and they get old date.  -- Advance filter disable issue fixed.  -- Filter by specialty on search result page issue fixed. 

V 4.0 – Date: 04-02-2017

 -- Sort by distance New feature added. -- Mail-chimp newsletter integrated. -- New header version added. -- New Search result page grid and listing view added. -- Insurance Search field and options to disable added. -- Verified and Unverified action improvement. -- Translation issue on coming soon page resolved. -- Per page result at search result page added. -- Cities based search. -- Plugin Update 2.2. -- Page content on Search result page added. -- Latest listings on site widget. -- News articles carousel added. -- Testimonials Short-code element added. -- Featured Carousel View 2 added. -- Call To action v2 Added. -- Main Category listings added. -- Search Form with advance fields added. -- Cities base Search field and options to disable added. -- Search provider with photo added. -- Search filter With appointment added. -- Multiple Language and specialties search fields added. -- Back-end Design tweaks fixes. -- Overall css issues resolved. -- Radius search in miles or kilo-miles options added. -- Redirect To profile Page After Signup. -- WPML Drop-down options added on header version 2. -- Visitor settings update issue fixed. -- Reset Password Issue fixed. -- Appointment status does not change when approve from front end - issue resolved. -- Zip/postal code text field missing at front-end - issue fixed. -- Map zoom issue at user detail page - fixed. 

V 3.6 – 24th December 2016

 -- Insurance Settings in admin panel and user dashboard.[New] -- Map zoom issue at user detail page. [Fix] -- Geo locations radius search issue [Fix] -- Minor css tweaks [Fix] -- Plugin update docdirect_core(2.1) [Fix] 

V 3.5 – 6th December 2016

 -- Admin Controls: Default and Maximum radius value in radius search added[New] -- Next button when appointment completed issue[Fixed] -- Admin Controls: To disable appointments, options added for each directory type.[New] -- Admin Controls: Enable/Disable options added for claims/reports for each directory type -- Favorites not displaying in visitor dashboard[Fixed] -- Plugin (docdirect_core) update 2.0[Update] -- Professional statements editor added to add custom HTML [New] -- Minor css and dynamic colors issues[Fixed] -- Featured listing by directory type issue [Fix] -- Email alert to admin when new user register [New] -- Disable payment gateway for professional users from admin panel [New] -- Term and conditions page link option added in theme settings for Term and conditions on registration POP UP 

V 3.4 – 29th October 2016

 -- Order price issue at back-end [Fixed] -- Privacy settings phone number showing on featured listing[Fixed]  -- Star ratings showing on profile and listings while reviews are disabled[Fixed]  -- Awards, languages, education heading showing while no record under tabs fixed.[Fixed] -- Upload user banner from admin [New] -- Contact form email template added[New] -- Dynamic Color issues and minor styling issues[Fixes] 

V 3.3 – 20th October 2016

 -- Appointment enable/dibble issue [Fixed] -- Reviews system enable disable for categories [New] -- Same Specialties for multiple directory types enabled [Update] -- Minor CSS tweaks[Fix] 

V 3.2 – 20th October 2016

 -- Forgot password link issue [Fixed] -- Added options to enable or disable language field at search detail page.[New] -- Minor CSS Tweaks [Fixed] -- Experience and education section end date issue at admin panel and front-end issue [Fixed] -- Fixed the website link issue in result and listing  [Fixed] -- Coming soon page loader issue [Fixed] -- Time slot could now be added without title as title is optional [Fixed] -- Total Count Views added [New] -- Email confirmation for appointment to professional user added [New] -- New User detail page added for professional users. 

V 3.1 – 28th September 2016

 -- Login & Registration Security Captcha [New] -- Number of featured user widget issue [Fix] -- Raw HTML short-code added [New] -- Keyword search issue [Fix] -- Search by full name [New] -- Search user Bio [New] -- Add Website address in listings and detail page [New] -- Add privacy settings in importer [New] -- Business hour 12/24 o click [New] -- Add Verified user in importer [New] -- Email click issue in map info window[Fix] -- Plugin docdirect_core 1.7 (update) 

V 3.0 – 10th September 2016

 -- Front-end Booking/Appointment Payment Gateways( PayPal +  Stripe ) [New] -- Front-end Booking/Appointment Payment Gateways Settings ( PayPal +  Stripe ) [New] -- Auto populate logged in user values on appointment form [New] -- Search form submission issue on enter key [New] -- Keyword search on Search view 1 [New] -- Bookings search by date on listing page [New] -- Claim/Report Listings [New] -- Reviews and rating  on listing [New] -- Back-end bookings detail [Fix] -- Review detail show issue [Back-end][Fix]  -- Review Information  [Back-end][Fix]  -- Plugin docdirect_core update 1.6 [Update] -- Minor css tweaks and responsive issues[Fix] -- Warning issue at user detail page[Fix] 

V 2.1 – 5th September 2016

 -- [Users] Add to featured list from admin panel [New] -- Responsive issues [Fix] -- User Profile Image issue [Fixed] -- Experience Section in user Profile settings [New] -- Plugin docdirect_core Update 1.5 [update] 

V 2.0 – 1st September 2016

 -- Front-end Booking/Appointment System [New] -- Email notifications against Booking (Confirmation/Cancel/Approve) [New] -- Categories and Sub categories(With Price) Management System[New] -- Privacy Settings Added[New] -- Back-end user type issue[Fixed] -- Booking Schedules Week days and and Specials Dates -- Disable Appointments/Booking for specific date -- Appointment/Booking Listing -- Minor css tweaks[Fix] 

V 1.6 – 16 August 2016

 -- Fixed the responsive issues with Home Version 3 [Fixed]

V 1.5 – 11 August 2016

 -- Un-verified user message on dashboard [New] -- Specialty issue at back-end [Fix]

V 1.4 – 9 August 2016

 -- Plugin docdirect_core Update 1.3[Update] -- Minor css tweaks[Fix] -- RTL Issues with WPML[Fix]  -- Blog Comments and author information hide/show options added[new] -- User Publish options Added[New] -- Verified User[badge] -- After registration user will be verified and will be shown publicly[HOT] -- Featured Users listing with ratings[HOT] -- Search Slider Banner added[New] -- Teams Member short-code added[New] -- Counters short-code added[New] -- Video Short-code[New] -- WPML Issues with directory types[Fix] -- Back-end user profile map loading issue[Fix]

V 1.3 – 2 August 2016

 -- Email Notification and templates [Registrations, Reviews and Invoices] etc. [New] -- Add to favorites button for users[New] -- Add to favorites listing in user dashboard.[New] -- Search Page Map on/off options added[New] -- RTL Options added [New] -- Plugin docdirect_core [Update 1.2] -- User Welcome name and image added in menu[New] -- Minor CSS Tweaks[Fixes]

V 1.2 – 26 July 2016

 -- Social icons added on user detail page[New] -- Menu issue fixed on mobile devices. -- Widgets saving issue fixed. -- Minor CSS tweaks.

V 1.1 – 22 July 2016
 -- Stripe Payment Gateway [New] -- Directory Category Listing [New] -- Minor CSS Tweaks [Fix]  

Version 1.0 – Initial Release – 20th July 2016

Cumulative sates for this Theme (last month)

Daily Sales for this Theme(last 30 days)

This month sales
877
Last month sales
877
view full stat
  • All
  • Home V1
  • Home V3
  • Home V4
  • Pricing
  • Product Page
Theme cover
Home V1 (desktop)
Home V1 (desktop)
Home V3 (desktop)
Home V4 (desktop)
Pricing (desktop)
Product Page (desktop)
Home V1 (tablet)
Home V1 (tablet)
Home V3 (tablet)
Home V4 (tablet)
Pricing (tablet)
Product Page (tablet)
Home V1 (mobile)
Home V1 (mobile)
Home V3 (mobile)
Home V4 (mobile)
Pricing (mobile)
Product Page (mobile)

Average customer rating

4.5

based on 36 ratings

Rating snapshot

33
2
2
1
9
  • Customer Support By manchuenstudio, 2017-07-12 via themeforest.net Fast response with helpful instruction!
  • Customer Support By turkishboy, 2017-07-12 via themeforest.net I use themeforest.net since many years. Themographics author is my best favorite author about supporting. They answered my all questions in a day and also there is customization services you can discuss on skype. I am happy to work with these kind of professionals, and advice everyone to buy the Docdirect theme for their projects.
  • Documentation Quality By diogogpinto, 2017-07-11 via themeforest.net I'm a developer myself. Code is not well designed and it's confusing. Folder structure could be optimized. Documentation of the code is non-existant. The good thing going here is the designs avaliable. Also, support's response is very slow.
    I'm happy with what I made out of it, but what I had in mind should have been possible to do without so much development on my side.
    Author response
    Hi, Thank you for leaving the feedback.
    First of all please note that this is one of the best selling WordPress medical/doctor directory themes. If you see the update log, since the initial launch, we have included a lot of additional features to enhance our theme and we aim to provide excellent customer support as well.
    Excellent code quality is backed up by great customer support by our technical support team.
    I think there seems to be some confusion here as we have checked and it seems that you only raised 1 support ticket and our support team replied to your ticket within 15 hours and provided you screen shot to explain as well.
    We appreciate that people have different requirements for their projects so we also provide theme customization services and charge on hourly basis to assist our customers.
    As mentioned before, we aim to provide excellent customer support so if you have any technical query or suggestions, please contact us by raising a support ticket through our support help desk https://themographics.ticksy.com/ and we will be happy to reply to you.
    Thanks again and I hope you will appreciate the work we have put in this theme.
  • Code Quality By tomfox, 2017-06-21 via themeforest.net Security problems not fixed 4 weeks after informing the author.
    Author response
    Hi, Thank you for contacting us.
    I would like to mention that we aim to provide excellent customer support and whenever we come across something which needs to be improved or when any plugins are updated, we release an update after updating those plugins and after making the improvements.
    I would like to mention that we have already released an update on the 5th June (V 5.1) in which we improved and enhanced the security further. If you think we can make any further improvements or for any support related queries, please contact us by raising a support ticket through our support help desk https://themographics.ticksy.com/ and we will be happy to reply to you.
    If you see the update log, since the initial launch, we have included a lot of additional features to enhance our theme and we aim to provide excellent customer support as well.
  • Feature Availability By darwazapk, 2017-06-10 via themeforest.net
  • Bugs By SunnyDays150, 2017-05-29 via themeforest.net OHHH...SO NOW YOU HAVE DELETED MY POST, i WILL BE RE-POSTING MY POST EVERY TIME, I DON'T CARE. DOCDIRECT THEME IS FULL OF BUGS AND THE THEME AUTHOR DIDN'T WANT TO DO ANYTHING ABOUT IT. IF YOU WANT TO SPEND HOUR AND HOURS AND TIME AND MONEY AND MORE MONEY ON FIXING AND RE-WRITING THIS THEME THAN THIS THEME IS FOR YOU. THE THEME AUTHOR DELETES ALL THE POSTS WHERE PEOPLE MENTION THAT HIS THEME DOES NOT WORK, I HAVE FOUND MANY MANY OF THEM BEFORE AS WELL. THE THEME AUTHOR SAID THAT IT WAS ONLY ME BUT IT WASN'T ONLY ME. DON'T BELIEVE IT - TRY IT FOR YOURSELF. HOWEVER, IF YOU ARE READING THIS REVIEW, PLEASE NOTE THAT YOU WILL WASTE TIME, MONEY, NERVES, BE WAY BEHIND THE SCHEDULE. WHEN REQUESTING MONEY BACK OR ASKING FOR A TECHNICAL QUESTION, THE AUTHOR WILL SAY THAT ALL IS WORKING PERFECTLY. SAVE YOUR MONEY, SAVE YOUR TIME. I WILL CONTINUE RE-POSTING MY REVIEW AS EVERYONE SHOULD KNOW. IF A PRODUCT IS GOOD I SAY A PRODUCT IS GOOD, BUT THIS PRODUCT IS FAULTY. STILL WANT TO TRY, GO AHEAD YOU HAVE THE WARNING RIGHT HERE.
    Author response
    Hi, Thank you for leaving the feedback but the things you have mentioned are not correct again and not a true reflection of our theme.
    First of all please note that this is one of the best selling WordPress medical/doctor directory themes. We aim to provide excellent customer support and reviews from other clients reflect that.
    You indicated that people would need to re-write the whole template again which is not true and this comment is misleading for potential buyers. If people need the features which are already provided in this theme as mentioned in the description then why would they need to customize any functionality? They would need to customize only if they want a different functionality or feature which is not available in the theme.
    What people want is a template that provides them great features and is backed up by excellent and professional support. We have an excellent theme with some great features and our overall rating reflects the fact that we care for our clients and aim to provide excellent customer support.
    The contact forms in the theme send emails and they are working fine so your initial feedback regarding this did not make any sense at all and was misleading. Again our support team is available to answer any queries and to help if you needed help with the settings etc. Our support team asked you for the details as well but you didn't provide us the details either. If you had any confusion or if you needed help in fixing any bug or understanding the theme settings you should have asked our technical support team to help you with this.
    You said that our support team did not help. Well, we aim to provide top notch support and we have actual developers at the support desk willing to help our clients. We checked and you only raised one ticket and our support team replied to that ticket the very next day and mentioned to you that it is working fine in our theme and you should provide us the URL and details so we can check the issue on your end and help you as it is working fine in our theme but you never replied. We have this correspondence on our system.
    I would like to mention that you never replied to our support ticket in which we asked you to provide us the details because if something is working fine in our theme and not for you, obviously we need to check on your side but you never replied with the details and based on that you made such comments.
    We have all the correspondence on our system.
    Your feedback and comments are misleading.
    I hope everyone who reads this review will also think that how is it possible that the things mentioned are working for others and not for one.
  • Customer Support By sock2me, 2017-05-25 via themeforest.net I have received the best support I have ever gotten with a theme from these guys. They work their asses off.
    I'm really pleased with how this theme works and is supported. They don't have a support "Forum" per-se, but their ticket system rocks!
  • Feature Availability By mansynet, 2017-05-14 via themeforest.net DocDirect is really a fantastic work. give me what I need and the most important thing about it is the stability with cool features.
    thanks
  • Bugs By SunnyDays150, 2017-05-11 via themeforest.net --IF YOU WANT TO RE-WRITE THE WHOLE TEMPLATE, THEN THIS TEMPLATE IS FOR YOU. -- PERCHANCE THERE IS AN OXYMORON; DON'T WE BUY TEMPLATES TO SAVE OUR TIME AND WORK ON OUR BUSINESS AND PROMOTE OUR BUSINESS VIA GOOD AND RELIABLE TEMPLATES? WELL NOT WITH THIS TEMPLATE; HERE BUGS ARE RAMPANT, RANGING FROM MENU THAT KEEPS REAPPEARING EVEN WHEN TURNED OFF, CONTACT FORMS THAT ARE NOT ANDROID FRIENDLY (EVEN THOUGH IT SAYS IT IS), CONTACT FORMS THAT DON'T SEND E-MAILS TO RECIPIENTS, PAID PACKAGES THAT DON’T ASK FOR PAYMENTS AND THERE ARE PLENTY MORE. WOULD I RECOMMEND THIS TEMPLATE TO ANYONE? NO. DO I WANT TO SPEND TIME AND WORK ON THE BACK END OF THIS TEMPLATE (OPEN ZIP FILE AND OVERWRITE WHAT I WANT)? NO, THIS TEMPLATE IS NOT RELIABLE FOR MY BUSINESS, NOR WOULD I WANT TO SPEND ANY MORE OF MY TIME ON IT. DID I RECEIVE HELP WHEN ASKED THE THEME PROVIDER? NO, THE THEME PROVIDED CALLED HIMSELF MR. MOE AND SAID THAT EVERYTHING WORKS ON HIS END. MR. MOE WAS NOT ABLE TO EXPLAIN HOW TO FIX BUGS AND THIS MADE ME THINK MAYBE THIS PERSON MR. MOE DIDN’T CREATE THE TEMPLATE THEME, MAYBE HE COPY PASTED SOMEONE ELSE’S THEME AND ADDED A FEW THINGS HERE AND THERE- I DON’T KNOW. ALL I CAN SEE FROM MY END IS THAT COMPUTER LANGUAGE IS OVERLAPPING ON MANY PLACES AND THUS CREATING GLITCHES/BUGS, THIS IS NOT A CLEAR AND CLEAN COMPUTER LANGUAGE THEME AS PROMISED, THUS, AGAIN IT MAKES ME THINK THAT MR. MOE NEVER CREATED THIS TEMPLATE IN THE FIRST PLACE AND COPIED IT FROM SOMEONE ELSE. MR. MOE IF YOU CREATE A TEMPLATE IT SHOULD BE AS RELIABLE AND COMPLIMENTARY TO ITS ADVERTISED VALUE. NOT USER FRIENDLY. NOT RELIABLE. THE ACTUAL PRODUCT DOES NOT VALIDATE THE PROMISED VALUE. I HOPE THIS HELPS EVERYONE WHO READS REVIEWS BEFORE PURCHASING.
    Author response
    Hi, Thank you for leaving the feedback but the things you have mentioned are not correct and not a true reflection of our theme.
    First of all please note that this is one of the best selling WordPress medical/doctor directory themes. We aim to provide excellent customer support and reviews from other clients reflect that.
    You indicated that people would need to re-write the whole template again which is not true and this comment is misleading for potential buyers. If people need the features which are already provided in this theme as mentioned in the description then why would they need to customize any functionality? They would need to customize only if they want a different functionality or feature which is not available in the theme.
    Yes what people want is a template that provides them great features and is backed up by excellent and professional support. We have an excellent theme with some great features and our overall rating reflects the fact that we care for our clients and aim to provide excellent customer support.
    Contact forms in the theme send emails and they are working fine so your comment regarding this does not make any sense at all and is misleading. Again our support team is available to answer any queries and to help if you needed help with the settings etc. Our support team asked you for the details as well but you didn't provide us the details either. If you had any confusion or if you needed help in fixing any bug or understanding the theme settings you should have asked our technical support team to help you with this.
    You said that our support team did not help. Well, we aim to provide top notch support and we have actual developers at the support desk willing to help our clients. We checked and you only raised one ticket and our support team replied to that ticket the very next day and told you that it is working fine in our theme and you should provide us the URL and details so we can check the issue on your end and help you as it is working fine in our theme but you never replied. We have this correspondence on our system.
    You also mentioned that you think we have not developed this theme because we did not explain you how to fix the bugs. Firstly, I would like to mention that you never replied to our support ticket in which we asked you to provide us the details because if something is working fine in our theme and not for you, obviously we need to check on your side but you never replied with the details and based on this you made such comments. Secondly, we have put in a lot of work in developing this excellent theme and since the initial launch we have also introduced a lot of features and we are still working on it and you can see a full list through the update log as well so such comments, saying that you think we have not developed this theme are not acceptable.
    Your feedback and comments are misleading.
    I hope everyone who reads this review will also think that how is it possible that the things mentioned are working for others and not for one.
  • Code Quality By Plxs00, 2017-03-27 via themeforest.net
  • Design Quality By billwagner_102, 2017-03-14 via themeforest.net This theme is well designed by the brilliant minds / team behind. And, you guys are really awesome when it comes to support. All the best!
  • Customer Support By rasulio, 2017-03-04 via themeforest.net I'm very satisfied with this purchase. Very flexible theme. Supreme customer support.

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