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Accesspress Mag

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Latest Customer Reviews

Not working, poor technical support, not usable theme By marketaal, 2017-05-20 via wordpress.org

I bought this theme for my website about sports. I got it immediately, true, but this is not usable. In my life, I have purchased over 10 themes, but this one is absolutely terrible. I did not work on it and it was changing colors, texts. I could not find more than 5 posts on my website. Technical support, which is supposed to be 24/7 texted me back that it is Friday, so my problem will be solved on Monday, which I understand, I did not have a problem with that. I got an email back from them on Wednesday and they asked me if I send them my login information and they will help me. After their configuration, I had still the same problem. Then they decided to no answer me for couple days (I still have so many unanswered emails). I spent so much time on my website trying to figure it out, I paid money to one IT specialist who wanted to help me with that and did not work (and yes I tried to delete most of my plugins if there is the problem). And at the end, they do not want me to send my money back. It is not about money but about princip. Absolutely no respect for the client. Big disappointment.

See all customer reviews (more based on 49 ratings reviews)

Description by Author

AccessPress Mag is clean & modern WordPress magazine theme. It is ideal for newspaper, editorial, online magazine, blog or personal website. It is a cutting-edge, feature-rich FREE WordPress theme and is fully-responsive. Its feature includes: 2 post layout, news ticker, sticky menu, author block, large featured images for page/post, social media integration for wider social reach. Demo: http://demo.accesspressthemes.com/accesspress-mag/ Support forum: https://accesspressthemes.com/support/
  • All
  • Home V1
Theme cover
Home V1 (desktop)
Home V1 (tablet)
Home V1 (mobile)

Average customer rating

4.5

based on 49 ratings

Rating snapshot

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  • Great customer service and template By thejumi, 2015-12-18 via wordpress.org

    I’m using the Accesspress mag pro version, and I’m very happy with it. It has nice features! Also the customer service is great! I’ve spammed them with a loooot of questions, and every time they responsed really quickly.

    Thanks!

  • Great theme, Great customer service! By keith2014, 2015-11-25 via wordpress.org

    Highly recommended! I used this company’s free WP theme. Their customer service is very good even if you use their free theme! I am willing to recommend more people to use their theme, so that they can work out more great themes!

  • Great looking theme By djbleakman, 2015-10-25 via wordpress.org

    This is a very slick and great looking theme. It does take a bit of getting used to and while the video tutorials are very descriptive and at times basic, there are some things missed in the pre-cursor to setting things up how you’d like them.

    Once you get the hang of it though, it works a treat.

  • Excellent Theme, Documentation & Customer Support By garciasudana, 2015-10-25 via wordpress.org

    I’m curently using AccessPress MAG, AccessPress Staple, AccessPress Lite, AP Lite, One Paze (All Free Version) for my Main Websites & Multi-site. Will definitely Purchase AccessPress Pro to get full features on my Multi-site.

    Excellent Job!!!

  • Great Theme – Great Help Desk By micheleiurillo, 2015-10-25 via wordpress.org

    I like to talk about a job well done . This theme is among the best that can be found free . Very soon I will buy the pro version . They deserve it for the work and for the great help provided by the support team .

  • Great templeate! By boaconstrictora, 2015-10-25 via wordpress.org

    I used the AccessPress Mag Pro and this is a great templeate. Have a lot of effects and his content upload faster!

    I recommended it for you!

  • It's great! By ivotagle, 2015-10-25 via wordpress.org

    Easy to install and configure. I’m using Hostmonster and loads fast.
    If you have any trouble during the process, just send an email and this team will help you right away

  • AccessPress Mag problems By malkieh, 2015-10-25 via wordpress.org

    I tried AccessPress Mag which had issues I then brought AccessPress Mag Pro, hoping problems would be fixed, however, many of the features did not work, one advertised feature was not even present, AccessPress support advised a plugin from another company to fix issue.

    The theme was not fully responsive, documentation was a mess, support unhelpful.

    Despite saying they had a 14 day guarantee, they refused me a refund and also refused to give me their real contact details.

    ————————————–

    AccessPress payment provider has now said I will get a refund, because of the missing features in the theme, which AccessPress have accepted.

  • Never recieved product – Still waiting on Refund! By wpbookgirl, 2015-10-25 via wordpress.org

    Very disappointed! Looked like a nice theme and I have no knowledge of how it actually works. However, I will not do business with them again due to ongoing issues: conflicting information given, not receiving theme after paying when told by LIVE CHAT that it would arrive (2 different times), and so much trouble getting a refund now. Agreed to refund in an email, sent a picture of an invoice showing they are refunding but did not refund my account yet. In the second email told I had been refunded (still not in my acct.), and to send proof of destroying a product that they previously acknowledged that I never received. Put in a dispute to Paypal which is the current status as I have NOT been refunded yet. It seems I will have to escalate and report this all to Paypal to get help in getting the refund. Should not be such a problem getting a refund when they did not send the product. CONCERNED!

  • This is great. By Sam Swift, 2015-09-25 via wordpress.org

    I love this theme and they have given great support too. keep up the good work.

  • Great theme By lhenryca, 2015-09-25 via wordpress.org

    I just launched my new travel site with this theme and have gotten a lot of compliments. I think it looks great! I had a few hiccups as I set up the first few posts but the support was fairly quick and I had everything solved within a few days. I highly recommend this theme and look forward to building to site enough to buy the Pro version!

  • Excellent Theme By Theo, 2015-09-25 via wordpress.org

    This theme works very well and is very useful!

    The trick to remember is that it’s Post driven. Once you understand that you can use the full power of the theme and make it look like the Demo that made you download it.

    It has its bugs, but they are quick to help you out which, in my opinion, is more important.

    Keep up the good work guys!

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