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Latest Customer Reviews

Customer Support By charlotteke, 2017-05-09 via themeforest.net I am very disappointed having to write this very negative review. However, after buying an extra support for 6 months the support couldn't help me concerning an issue with the 'bears' plugin that the template is using.
I've seen they tried but they couldn't find a solution to the issue, so they told me that the support couldn't get further in resolving the problem. I am truly annoyed by this fact because most of the template design use this plugin.
Plus, I am use to working with template for a long time, the responsive had big problem on some point and when I asked to resolve it, they told me to go in the css and do it myself! NEVER HAD AN ANSWER LIKE IT.
As soon as you dont have any little issue, its ok.... My website is almost finished. BUT unfortunately after hours and days of work, it can't go online! Considerable lost of time, lost of money!!
Author response
Hi, we just try to help you. But can't customize list all request. You can't just purchased more support and request us customize all point in your site. It is not rule support from themeforest. Hope you can undestand it. Thank you by the way !
See all customer reviews (more based on 42 ratings reviews)

Description by Author

4 NEW HOME PAGES DEMO

Alone Charitable and Environment use plugin Chariable with many extensions for you choose more gateway payment (Paypal, Stripe, Authorize.Net, PayFast, PayUMoney and others)

https://www.wpcharitable.com/extensions/

Alone – Charity Multipurpose Non-profit Wordpress themes

Alone is amazing Charity Multipurpose Non-profit WordPress Theme with the very creative design which is quite flexible and can be used for different types of nonprofit organizations, NGO, campaign project.

Professional template packed with high-quality features such as drag & drop page builder, five homepages, three header layouts and full responsivity, easy installation. You can customize everything without touching of the single code.

It uses great photos paired with helpful donation information. Just type in how much money you would like to give and click “Donate”. Easy for setting with method payment in the backend. You can also manage events and calendar to show event.

You will definitely enjoy working with hope because it has visual composer(saving $34) which is super friendly and easy to use. It helps you build up your layout and fill the content. Alone also comes with revolution slider(saving $28), lemon grid plugin(saving $17), woocommerce integration, powerful customizer, responsive designs, unlimited colors etc.

Your non-profit project will start getting money and move your activities to much higher level. Good luck with donations and fundraising!

     ------------ [23-09-16] ------------     # Alone - Version 3.2.2     + Fix JS ajax form donate     + Update JS Event Manager Pro - paypal     + Fix style Header 7 form search     + Fix theme option not load header      ------------ [01-09-16] ------------      #! Alone version Environment     ------------ [25-07-16] ------------      #! Alone version Chariable     ------------ [27-06-16] ------------      #! Alone version  3.0   + 3 New home page demo   + 3 New header-menu style   + 2 New Layouts event   + 2 New Layout Gallery (images, flickr) - Drag-drop & Resize builder grid     ------------ [23-03-16] ------------      #! Alone version  2.2   - Update function import data One-Click      (video demo: https://www.youtube.com/watch?v=xy-T6FeNGO0)   - Upgraded: Visual Composer v4.11.1     ------------ [21-03-16] ------------      #! Alone version  2.1    - New 2 home pages     ------------ [14-03-16] ------------      #! Alone version  2.0    - Update Event Manager with calendar     ------------ [11-03-16] ------------      #! Initial Release version 1.0 Release 

Cumulative sates for this Theme (last month)

Daily Sales for this Theme(last 30 days)

This month sales
1797
Last month sales
1797
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Theme cover

Average customer rating

4.5

based on 42 ratings

Rating snapshot

34
2
3
1
6
  • Customer Support By charlotteke, 2017-05-09 via themeforest.net I am very disappointed having to write this very negative review. However, after buying an extra support for 6 months the support couldn't help me concerning an issue with the 'bears' plugin that the template is using.
    I've seen they tried but they couldn't find a solution to the issue, so they told me that the support couldn't get further in resolving the problem. I am truly annoyed by this fact because most of the template design use this plugin.
    Plus, I am use to working with template for a long time, the responsive had big problem on some point and when I asked to resolve it, they told me to go in the css and do it myself! NEVER HAD AN ANSWER LIKE IT.
    As soon as you dont have any little issue, its ok.... My website is almost finished. BUT unfortunately after hours and days of work, it can't go online! Considerable lost of time, lost of money!!
    Author response
    Hi, we just try to help you. But can't customize list all request. You can't just purchased more support and request us customize all point in your site. It is not rule support from themeforest. Hope you can undestand it. Thank you by the way !
  • Customer Support By Pinotaur, 2017-04-18 via themeforest.net Looks really good, customer support is fast and usually very helpful. The only reason I don't give a higher rating is because the theme is insanely slow.
  • Feature Availability By digitalfarmuae, 2017-03-29 via themeforest.net
  • Code Quality By Pinotaur, 2017-03-23 via themeforest.net Slows my hosting to a stand still. RAM hog. It's the theme's main plugin, but the developers refuse to acknowledge the problem. They just keep sending out more plugins.
    Author response
    Hi, This problem with hosting and we are trying help you via ticket ! Will get back to you asap !
  • Design Quality By vanderendejacob, 2017-03-11 via themeforest.net Great theme, EVERYTHING IS POSSIBLE !!!
  • Customer Support By 213hatib, 2017-02-28 via themeforest.net the customer support is so bad here since im waiting for there response to my ticket and my site is stopped because of them
  • Customer Support By vanderendejacob, 2017-02-04 via themeforest.net Fast and accurate!
  • Other By ezaffanella, 2017-02-04 via themeforest.net I asked for assistance and they never responded. When my license has expired they told me to renew the license for assistance. COMPLETELY UNPROFESSIONAL. Stay away from this author and from this themes, it is full of bugs.
    Author response
    Hi, Your support time for Alone theme is off ( expired ). http://prnt.sc/e3um31 . You need purchase more time support 6 month, then get back to us to continue support for you. Really not fair to us when help you and got your current feedback :(
  • Design Quality By Cavallo348, 2017-01-31 via themeforest.net
  • Design Quality By wassimchoucair78, 2017-01-23 via themeforest.net Great support also
    Author response
    Thank you so much ! ;)
  • Customer Support By sagenterprises, 2017-01-16 via themeforest.net The theme is full of bugs and lacks flexibility. Also, the Author is too reserved in help and is unable to provide required Support..... and at last they evade using words that it is an customized site..... COMPLETELY UNETHICAL RESPONSE BY AUTHOR....
    Author response
    Hi. We've reply you here https://bearsthemes.ticksy.com/ticket/982753/ but still hear back from you. Current we have video to support client when import demo data manual http://docs.bearsthemes.com/Alone-new/#demo-import Please check again. Really sorry if you we bring for you any bother. Thank you!
  • Documentation Quality By rliburd, 2017-01-01 via themeforest.net Lack of documentation, spending hours trying understand layouts etc.
    Author response
    Hi, sorry about it. But we've really try to make best clear to every one. If need any help, our support team will help you more https://bearsthemes.ticksy.com/ . Thank you so much !

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