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Latest Customer Reviews

Customer Support By charlotteke, 2017-05-09 via themeforest.net I am very disappointed having to write this very negative review. However, after buying an extra support for 6 months the support couldn't help me concerning an issue with the 'bears' plugin that the template is using.
I've seen they tried but they couldn't find a solution to the issue, so they told me that the support couldn't get further in resolving the problem. I am truly annoyed by this fact because most of the template design use this plugin.
Plus, I am use to working with template for a long time, the responsive had big problem on some point and when I asked to resolve it, they told me to go in the css and do it myself! NEVER HAD AN ANSWER LIKE IT.
As soon as you dont have any little issue, its ok.... My website is almost finished. BUT unfortunately after hours and days of work, it can't go online! Considerable lost of time, lost of money!!
Author response
Hi, we just try to help you. But can't customize list all request. You can't just purchased more support and request us customize all point in your site. It is not rule support from themeforest. Hope you can undestand it. Thank you by the way !
See all customer reviews (more based on 42 ratings reviews)

Description by Author

4 NEW HOME PAGES DEMO

Alone Charitable and Environment use plugin Chariable with many extensions for you choose more gateway payment (Paypal, Stripe, Authorize.Net, PayFast, PayUMoney and others)

https://www.wpcharitable.com/extensions/

Alone – Charity Multipurpose Non-profit Wordpress themes

Alone is amazing Charity Multipurpose Non-profit WordPress Theme with the very creative design which is quite flexible and can be used for different types of nonprofit organizations, NGO, campaign project.

Professional template packed with high-quality features such as drag & drop page builder, five homepages, three header layouts and full responsivity, easy installation. You can customize everything without touching of the single code.

It uses great photos paired with helpful donation information. Just type in how much money you would like to give and click “Donate”. Easy for setting with method payment in the backend. You can also manage events and calendar to show event.

You will definitely enjoy working with hope because it has visual composer(saving $34) which is super friendly and easy to use. It helps you build up your layout and fill the content. Alone also comes with revolution slider(saving $28), lemon grid plugin(saving $17), woocommerce integration, powerful customizer, responsive designs, unlimited colors etc.

Your non-profit project will start getting money and move your activities to much higher level. Good luck with donations and fundraising!

     ------------ [23-09-16] ------------     # Alone - Version 3.2.2     + Fix JS ajax form donate     + Update JS Event Manager Pro - paypal     + Fix style Header 7 form search     + Fix theme option not load header      ------------ [01-09-16] ------------      #! Alone version Environment     ------------ [25-07-16] ------------      #! Alone version Chariable     ------------ [27-06-16] ------------      #! Alone version  3.0   + 3 New home page demo   + 3 New header-menu style   + 2 New Layouts event   + 2 New Layout Gallery (images, flickr) - Drag-drop & Resize builder grid     ------------ [23-03-16] ------------      #! Alone version  2.2   - Update function import data One-Click      (video demo: https://www.youtube.com/watch?v=xy-T6FeNGO0)   - Upgraded: Visual Composer v4.11.1     ------------ [21-03-16] ------------      #! Alone version  2.1    - New 2 home pages     ------------ [14-03-16] ------------      #! Alone version  2.0    - Update Event Manager with calendar     ------------ [11-03-16] ------------      #! Initial Release version 1.0 Release 

Cumulative sates for this Theme (last month)

Daily Sales for this Theme(last 30 days)

This month sales
1797
Last month sales
1797
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Average customer rating

4.5

based on 42 ratings

Rating snapshot

34
2
3
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6
  • Design Quality By contemplatedsgn, 2016-11-03 via themeforest.net I had high hopes for this theme and not sure how it got such high reviews but after working with it for a project there are a lot of issues:
    - too many plugins that do duplicate
    - Ultimate Addons isn't included even though it is advertised
    - Child Themes aren't implemented correctly (style.css doesn't load at all)
    - doesn't score well in GT Metrix as advertised and trying to minify scripts crashed my site
    - no automatic theme update option as advertised
    - poor documentation
    - too dependent on installing demo setups
    Author response
    Hi, we have a document full here for build all layout on Alone theme http://docs.bearsthemes.com/Alone/shortcode.html
    Plugin can't duplicate :| this for each version demo.
    And team support here https://bearsthemes.ticksy.com/, please contact with us, we will help you all problem on your site soon !
    Thank you so much !
  • Customizability By lharrity, 2016-10-27 via themeforest.net
  • Customer Support By fondationtronedenfants, 2016-10-20 via themeforest.net Customer support is amazing! You have a problem and they are ready to fix asap! (I would have given 4 star because of the wait time for an answer but they still deserve the 5)
  • Design Quality By Tyney, 2016-10-10 via themeforest.net
  • Design Quality By Chefpat, 2016-09-27 via themeforest.net This theme has a learning curve but is not too difficult once you figure out what elements are drawing from which plugins.
    If the documentation came with the CSS needed to customize the features that do not have settings available, it would be perfect.
  • Bugs By tnethers, 2016-09-24 via themeforest.net The TB Donations has a lacking backend without management beyond seeing the transactions. Charitable is better but visually mediocre to the end user.
    The event output page is missing many fields such as Venue. Lots of the English is broken so it reads strangely to consumers. The shipping estimate is broken if you want to use the shop. It says Donaers instead of donors all over.
    If these bugs were fixed this could easily be a 5 star theme. Also, the theme owner refuses to push updates thru WP and makes you manually install. It tends to overwrite preference settings (i.e. selected colors, etc) when done this way.
    Author response
    Hi, Thanks for your feedback ! We will fixed and update soon for new version. Also now can we help you about your problem ?
  • Design Quality By tnethers, 2016-08-27 via themeforest.net The support is excellent and has worked through multiple bugs we ran into. Great product, but does take a bit of time to get familiar with. Set it up and you will love it.
  • Flexibility By mrdearshotme, 2016-08-25 via themeforest.net Great theme. Very easy to use and packed with features.
  • Customer Support By phlpalxndr, 2016-08-25 via themeforest.net Customer Support is very responsive and very willing to help. I can't recommend Bears Themes enough. If you like the theme and not sure of features, or want something changed, all you have to do is ask. I'm suser happy! These guys are great!
  • Customer Support By zohaee, 2016-08-17 via themeforest.net Very helpful costumer service. More than any other theme I have used before.
    Definitely recommend this to charities if they want to avoid paying fees on common fundraising sites.
  • Design Quality By macazaga, 2016-08-17 via themeforest.net Great and fast support. Great theme quality!
  • Customer Support By Signforge, 2016-08-12 via themeforest.net

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